Last updated: [date]
Every new account includes 3 free completed screening calls. No payment method is required, and nothing is billed automatically when the trial ends — you choose when to add a plan.
Paid plans (Starter, Pro) are billed monthly in advance and renew automatically until cancelled. Your payment method is charged on the same date each month, processed securely by Stripe (for accounts billed in USD) or Razorpay (for accounts billed in INR, including UPI, cards, and netbanking).
You can cancel your subscription at any time from your account settings. Cancelling stops future billing — you keep access to your paid plan until the end of the billing period you've already paid for, after which your account reverts to the free trial limits.
We do not offer refunds or credits for partial billing periods when you cancel partway through a month. If you believe you were charged in error, contact us at [support@yourcompany.com] within 14 days of the charge and we'll review it.
If a renewal payment fails, we'll attempt to notify you and retry the charge. If payment isn't resolved within [grace period, e.g. 7 days], your account will revert to the free trial limits until a valid payment method is added.
You can upgrade or downgrade your plan at any time from your account settings. Plan changes take effect [immediately / at the next billing cycle — confirm which].
Billing questions: [support@yourcompany.com]